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Digital reference service [electronic resource] / Gobinda Chowdhury. by Series: Library Review. No. 1 ; ; v. 53.
Publication details: Bradford, England : Emerald Group, c2004
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Learn reference work [electronic resource] / by Clara L. Sitter, Mary Gosling ; with Colin Gray. by Series: Library education series
Edition: 1st North American ed.
Publication details: Friendswood, Tex. : TotalRecall Publications, Inc., c2007
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  • Reference work
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IM and SMS reference services for libraries [electronic resource] / Amanda Bielskas and Kathleen M. Dreyer. by Series: Tech set ; #19.
Publication details: Chicago : ALA TechSource, an imprint of the American Library Association, c2012
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Fundamentals of reference [electronic resource] Carolyn M. Mulac. by Series: ALA fundamentals series
Publication details: Chicago, Ill. : American Library Association, c2012
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Content and workflow management for library web sites [electronic resource] : case studies / [edited by] Holly Yu. by
Publication details: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2005
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E-reference context and discoverability in libraries [electronic resource] : issues and concepts / Sue Polanka, editor. by
Publication details: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2012
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