100 methods for total quality management [electronic resource] / Gopal K. Ganji and Mike Asher.

By:

Kanji, Gopal K

Contributor(s):

Publication details: London : SAGE, c1996.Description: 1 online resource (237 p.) : illISBN:

9781446280164 (ebook) :

Other title:

One hundred methods for total quality management

Subject(s):

Total quality management

Genre/Form:

Electronic books.

Additional physical formats: Print version :: No titleDDC classification:

658.4013 23

LOC classification:

HD62.15 .K363 1996

Online resources:

Click here to access online

Summary: Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this book is a broad interpretation of TQM. The methods addressed are relevant to all those interested in using explicit tools (qualitative and quantitative) to assist with problem solving, analysis, and evaluation in the management process.

Item type:

eBooks

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Includes bibliographical references and index.

Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this book is a broad interpretation of TQM. The methods addressed are relevant to all those interested in using explicit tools (qualitative and quantitative) to assist with problem solving, analysis, and evaluation in the management process.

Specialized.

Description based on print version record.