Excellence in service [electronic resource] : advanced : student manual / [developmental editor, Caryl Bahner-Guhin].
Series: Course ILTc2003Description: 102 p. in various pagings ; 28 cmSubject(s): Genre/Form: Additional physical formats: No titleOnline resources: Available additional physical forms:- Available also in a print edition.

Includes index.
Available also in a print edition.
Electronic reproduction. Boston, MA : Safari, 2003. Available via World Wide Web.
Mode of access: World Wide Web.
Made available through: Safari Books Online, LLC.