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Information Technology Infrastructure Library (ITIL 2011) / Stone River eLearning.

Contributor(s):

Publisher: [Place of publication not identified] : iCollege, [2017]Description: 1 online resource (1 streaming video file (8 hr., 5 min., 49 sec.)) : digital, sound, colorContent type:

two-dimensional moving image

Media type:

computer
video

Carrier type:

online resource

Subject(s):

Genre/Form:

Electronic books.

LOC classification:

T58.5

Online resources:

Click here to access online

Presenter, Joseph J. Briggs.Summary: "The ITIL Foundations Training Package includes expert instructor-led training modules with customized presentations and learning supplements for an all-inclusive training program that provides the benefits of classroom training at your own pace. The ITIL (the IT Infrastructure Library) Foundations certification training course successfully prepares students for the ITIL Foundations exams by teaching the core fundamentals of ITIL practices: service management as a practice, the service lifecycle, key principles and models, selected roles, processes and functions, technology and architecture and the ITIL Qualification scheme. "--Resource description page.

Item type:

eBooks

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Presenter, Joseph J. Briggs.

Title and publication information from resource description page (Safari, viewed April 21, 2017).

Presenter's name from title screen.

"The ITIL Foundations Training Package includes expert instructor-led training modules with customized presentations and learning supplements for an all-inclusive training program that provides the benefits of classroom training at your own pace. The ITIL (the IT Infrastructure Library) Foundations certification training course successfully prepares students for the ITIL Foundations exams by teaching the core fundamentals of ITIL practices: service management as a practice, the service lifecycle, key principles and models, selected roles, processes and functions, technology and architecture and the ITIL Qualification scheme. "--Resource description page.