Includes bibliographical references and index.

1. Constructivism or Confucianism? We have the technology, now what shall we do with it? / Louise Aylward -- 2. Exploring informal student study groups in a South African teacher education programme / Carol Bertram -- 3. Supporting the masses? Learner perceptions of a South African ODL programme / Norma Corry and Tony Lelliott -- 4. Addressing the learning skills needs of students at a distance : a dual medium approach / Margaret Johnson and Clive Barrett -- 5. Supporting the student in new teaching and learning environments / Brian Kenworthy -- 6. The importance of the tutor in open and distance learning / Helen Lentell -- 7. Remembering our common work : institutional support for open learning / Alan Mandell and Lee Herman -- 8. On-line learning and supporting students : new possibilities / Robin Mason -- 9. The centrality of learner support in open and distance learning : a paradigm shift in thinking / Roger Mills -- 10. Distance higher education and library services in Japan / Chieko Mizoue -- 11. Changing entrenched learner support systems : vision and reality / Evelyn Pulane Nonyongo -- 12. Lost and found : open learning outside the doors of academe / Jennifer O'Rourke -- 13. Challenges in adjusting to new technology in supporting learners in developing countries / Jason Pennells -- 14. Delivering learner support on-line : does the medium affect the message? / Marion Phillips -- 15. Rethinking learner support in the Open University UK : a case study / Alan Tait -- 16. Collaborative on-line learning : transforming learner support and course design / Mary Thorpe.

Also available in print edition.

Electronic reproduction. [London, Eng. : Taylor and Francis, 2012]. PDF file created from digital scan of print book.