The NHS experience [electronic resource] : the "snakes and ladders" guide for patients and professionals / Hilary Cass.
Publication details: London ; New York : Routledge, 2006.Description: 220 p. : illISBN:- 9780203340721
- Also available in print edition.

Includes bibliographical references (p. [191]-198) and index.
Beginnings -- It's not what you say: the diagnosis -- Home and away: sharing care -- No room at the inn -- Sorry seems to be the hardest word -- Testing times -- Hard graft: transplant decisions -- Endings.
Also available in print edition.
Mode of access: World Wide Web.