Includes index.

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Front Cover; HR Management in the Forensic Science Laboratory: A 21st Century Approach to Effective Crime Lab Leadership; Copyright; Dedication; Contents; About the Author; Foreword; Preface; Acknowledgments; PART I: Introduction; Chapter 1: Forensic Science and the Promise of HR; Forensic Science at a Glance; Forensic Laboratory Disciplines; Levels of Responsibility; HR Philosophyâ#x80;#x94;Then and Now; HR History; Federal Labor Law and the Birth of HR; HR and Executive Strategy; HR and Forensic Scienceâ#x80;#x94;Moving Forward; Chapter 2: The Story of Forensic Science; The Early 1900s

Forensic Science and Workplace SafetyThe Radium Girls; The Loony Gas Building; The Crime Explosion; The St. Valentine's Day Massacre; The Baby Lindbergh Murder; Insatiable Demand for Forensic Science; Chapter 3: Crime Scenes and Evidence Categories; Crime Scene Investigation; Crime Scene Methodology; The Role of Forensic Laboratory Scientists; Categories of Physical Evidence; Accelerants; Body Fluids and Tissues; Controlled Substances; Digital Evidence; Explosives; Firearms; Stochastic Patterns; Footwear and Tire Impressions; Fractures and Tears; Latent Prints; Questioned Documents; Toolmarks

ToxicologyTrace Evidence; Calling People by Name; PART II: Laboratory Operations; Chapter 4: Evidence Intake and Triage; The Service Center Model; Hours of Operation; Modes of Submission; Submitters as Human Resources; Principle of Assumed Request; Laboratory Intake Requirements; Packages and Seals; Case Documentation; Evidence Discrepancies; Record Keeping and Control; Dispute Managementâ#x80;#x94;A Case Study; Staffing Structure and Competencies Related to Evidence Intake; Creating an Educational Environment for Submitters; Leveraging Customer Satisfaction

Chapter 5: Case Management and Customer ServiceDemand for Laboratory Services; The Solution: Case Management; Leadership and Cooperation; Assigning Priority to Evidence and Testing; Establishing Priority; Evidence Flow and Analysis Sequencing; Evidence Flow; Work Assignments; Backlogs and Turnaround Times; Analysis Sequencing; Applying Principles of Supply and Demand; Fee for Servicesâ#x80;#x94;An Unpopular Solution; Laboratory Purpose and Mission; Defining the Customer; Confidentiality; Outreach Infrastructures and Communication; Telephones and Text Messages; Facsimiles; Email; Letterhead; Websites

Social MediaRegularly Scheduled Meetings; Public Relations; Chapter 6: Special Case Circumstances and Considerations; Excessive Demand; Expedited Analyses; The Danger of Quoting Turnaround Timesâ#x80;#x94;A Conflict of Interest; Court Orders for Lab Results; The Clinical Myth; Urgency-Induced Conflicts of Interest; Impromptu Inquiries; Complex Case Consultationsâ#x80;#x94;C3; The Purpose of C3 Meetings; Untested Evidence; Off-Program Service Requests; Outsourcing; Further Reading; Chapter 7: Occupational Outlook; Employment Data and Trends; Separations of Old Ties

HR Management in the Forensic Science Laboratory: A 21st Century Approach to Effective Crime Lab Leadership introduces the profession of forensic science to human resource management, and vice versa. The book includes principles of HR management that apply most readily, and most critically, to the practice of forensic science, such as laboratory operations, staffing and assignments, laboratory relations and high impact leadership. A companion website hosts workshop PowerPoint slides, a forensic HR newsletter and other important HR strategies to assist the reader.

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