The maturation of assessment in academic libraries [electronic resource] : the role of LibQUAL+ TM / guest editor, Colleen Cook.
Series: Performance measurement and metrics: the international journal for library and information sciences ; v.3, no. 2Publication details: Bradford, England : Emerald Group Publishing, c2002.Description: 79 pISBN:- 0861767187
- Z678.85 .M38 2002eb

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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.