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Quick hits [electronic resource] : 10 key surgical strike actions to improve business process performance / Kelvin F. Cross.

By: Contributor(s): Publication details: New York : American Management Association, c2004.Description: ix, 274 p. : illISBN:
  • 0814472060
  • 9780814427392
Subject(s): Genre/Form: DDC classification:
  • 658.4/063 21
LOC classification:
  • HD58.87 .C76 2004eb
Online resources:
Item type: eBooks
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Includes bibliographical references (p. 261-265) and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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