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Citizen 2.0 [electronic resource] : public and governmental interaction through Web 2.0 technologies / Kathryn Kloby and Maria J. D'Agostino, editors.

Contributor(s): Publication details: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2012.Description: electronic texts (308 p.) : digital filesISBN:
  • 9781466603196 (ebook)
Other title:
  • Citizen two point zero
Subject(s): Genre/Form: Additional physical formats: No title; Print version:: No titleDDC classification:
  • 352.3/802854678 23
LOC classification:
  • JF1525.A8 C55 2012e
Online resources: Available additional physical forms:
  • Also available in print.
Contents:
1. The role of social media in the public sector: opportunities and challenges / Anteneh Ayanso and Darryl Moyers -- 2. An experiment in e-rulemaking with natural language processing and democratic deliberation / Peter Muhlberger, Jenny Stromer-Galley, and Nick Webb -- 3. Records management, privacy, and social media: an overview / Staci M. Zavattaro -- 4. Managing virtual public organizations / Julianne Mahler -- 5. M-government: an opportunity for addressing the digital divide / Aroon Manoharan, Lamar Vernon Bennett, and Tony Carrizales -- 6. 3D digital city platforms as collaborative and decision-making tools for small municipalities and rural areas / Barbara L. Maclennan and Susan J. Bergeron -- 7. E-government in local government in the era of Web 2.0: experiences of Alabama municipalities / Hua Xu and Hugo Asencio -- 8. Predictors of social networking and individual performance / Michael A. Brown and Mohamad Alkadry -- 9. E-democratic administration and bureaucratic responsiveness: a primary study of bureaucrats' perceptions of the civil service e-mail box in Taiwan / Guang-Xu Wang -- 10. Social media and new military public affairs policies / Kenneth L. Hacker -- 11. Web 2.0 technologies and authentic public participation: engaging citizens in decision making processes / Colleen Casey and Jianling Li -- 12. Web 2.0 for eparticipation: transformational tweeting or devaluation of democracy? / Elizabeth Tait -- 13. Reaching Citizen 2.0: how government uses social media to send public messages during times of calm and times of crisis / Tammy Esteves, Deniz Leuenberger, and Nancy Van Leuven -- 14. Congress 2.0: incumbent messaging in social media / Albert L. May and F. Christopher Arterton -- 15. i-Government: interactive government enabling civic engagement and a new volunteerism / Linda-Marie Sundstrom.
Abstract: "This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.
Item type: eBooks
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Includes bibliographical references.

1. The role of social media in the public sector: opportunities and challenges / Anteneh Ayanso and Darryl Moyers -- 2. An experiment in e-rulemaking with natural language processing and democratic deliberation / Peter Muhlberger, Jenny Stromer-Galley, and Nick Webb -- 3. Records management, privacy, and social media: an overview / Staci M. Zavattaro -- 4. Managing virtual public organizations / Julianne Mahler -- 5. M-government: an opportunity for addressing the digital divide / Aroon Manoharan, Lamar Vernon Bennett, and Tony Carrizales -- 6. 3D digital city platforms as collaborative and decision-making tools for small municipalities and rural areas / Barbara L. Maclennan and Susan J. Bergeron -- 7. E-government in local government in the era of Web 2.0: experiences of Alabama municipalities / Hua Xu and Hugo Asencio -- 8. Predictors of social networking and individual performance / Michael A. Brown and Mohamad Alkadry -- 9. E-democratic administration and bureaucratic responsiveness: a primary study of bureaucrats' perceptions of the civil service e-mail box in Taiwan / Guang-Xu Wang -- 10. Social media and new military public affairs policies / Kenneth L. Hacker -- 11. Web 2.0 technologies and authentic public participation: engaging citizens in decision making processes / Colleen Casey and Jianling Li -- 12. Web 2.0 for eparticipation: transformational tweeting or devaluation of democracy? / Elizabeth Tait -- 13. Reaching Citizen 2.0: how government uses social media to send public messages during times of calm and times of crisis / Tammy Esteves, Deniz Leuenberger, and Nancy Van Leuven -- 14. Congress 2.0: incumbent messaging in social media / Albert L. May and F. Christopher Arterton -- 15. i-Government: interactive government enabling civic engagement and a new volunteerism / Linda-Marie Sundstrom.

Restricted to subscribers or individual electronic text purchasers.

"This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.

Also available in print.

Mode of access: World Wide Web.

Description based on title screen (IGI Global, viewed 2/21/2012).

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