IT services [electronic resource] : costs, metrics, benchmarking, and marketing / Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews.
Series: Enterprise computing seriesc2000Description: xvii, 201 p. : ill. ; 25 cmSubject(s): Genre/Form: Additional physical formats: No titleDDC classification:- 004/.068/8 21
- HD9696.67.A2 T37 2000
- Available also in a print edition.

Includes bibliographical references and index.
Available also in a print edition.
Electronic reproduction. Boston, MA : Safari, 2000. Available via World Wide Web.
Mode of access: World Wide Web.
Made available through: Safari Books Online, LLC.