When the inevitable surprises occur ... Are you ready to diffuse the situation with the right questions? [electronic resource] / Terry J. Fadem.

By:

Fadem, Terry J

Contributor(s):

c2010Description: 1 online resource ([8] p.)ISBN:

9780132143530
0132143534

Other title:

Are you ready to diffuse the situation with the right questions?

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Genre/Form:

Electronic books.

Additional physical formats: Print version:: When the inevitable surprises occur.Online resources:

Click here to access online

Summary: "This Element is an excerpt from 'The art of asking : Ask better questions, get better answers' by Terry Fadem. Ask the right questions to recover from any surprise and transform shocks into breakthroughs! Here's an effective, question-based strategy for handling surprise"--Resource description page.

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eBooks

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Description based on resource description page (viewed Mar. 15, 2010).

"An e-burst of inspiration from the best books"--Cover.

"This Element is an excerpt from 'The art of asking : Ask better questions, get better answers' by Terry Fadem. Ask the right questions to recover from any surprise and transform shocks into breakthroughs! Here's an effective, question-based strategy for handling surprise"--Resource description page.