The conflict resolution toolbox [electronic resource] : models & maps for analyzing, diagnosing, and resolving conflict / Gary T. Furlong.
Publication details: Mississauga, Ont. : J. Wiley & Sons Canada, c2005.Description: xiii, 256 p. : illISBN:- 0470835176
- 303.6/9 22
- HM1126 .F87 2005eb

Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.