Description based on print version record.

Includes bibliographical references.

Introduction : The why, what and how of social systems engineering / C(acute)esar Garc(acute)ia-D(acute)iaz and Camilo Olaya -- Social systems engineering : the very idea. Compromised exactness and the rationality of engineering / Steven L. Goldman ; Uncertainty in the design and maintenance of social systems / William M. Bulleit ; System farming / Bruce Edmonds ; Policy between evolution and engineering / Martin F.G. Schaffernicht ; 'Friend' versus 'electronic friend' / Joseph C. Pitt -- Methodologies and tools. Interactive visualizations for supporting decision-making in complex socio-technical systems / Zhongyuan Yu, Mehrnoosh Oghbaie, Chen Liu, William B. Rouse and Michael J. Pennock ; Developing agent-based simulation models for social systems engineering studies : a novel framework and its application to modelling peacebuilding activities / Peer-Olaf Siebers, Grazziela P. Figueredo, Miwa Hirono and Anya Skatova ; Using actor-network theory in agent-based modelling / Sandra M(acute)endez-Fajardo, Rafael A. Gonzalez and Ricardo A. Barros-Castro ; Engineering the process of institutional innovation in contested territory / Russell C. Thomas and John S. Gero -- Cases and applications. Agent-based exploration of environmental consumption in segregated networks / Adam Douglas Henry and Heike I. Brugger ; Modelling in the 'muddled middle' : a case study of water service delivery in post-apartheid South Africa / Jai K. Clifford-Holmes, Jill H. Slinger, Chris de Wet and Carolyn G. Palmer ; Holistic system design : the Oncology Carinthia study / Markus Schwaninger and Johann Klocker ; Reinforcing the social in social systems engineering : lessons learnt from Smart City projects in the United Kingdom / Jenny O'Connor, Zeynep Gurguc and Koen H. van Dam.