Delivering IT and e-business value [electronic resource] / Leslie Willcocks, Valerie Graeser.
Series: Computer weekly professional series2001Description: 1 online resource (1 v.) : illISBN:- 9781136411793
- 1136411798
- Delivering information technology and electronic business value

Description based on print version.
Includes bibliographical references and index.
Introduction : trends and challenges in IT evaluation -- Answering the challenges : lifecycle evaluation and more -- Project planning for risk, prioritization and benefits -- Project management and post-implementation evaluation -- Developing a balanced business scorecard for IT -- Sink or swim : evaluation as the key to IT outsourcing -- E-valuation (1) : not business as usual? -- E-valuation (2) : four approaches -- Perennial issues : from infrastructure and benchmarking to mergers and acquisitions.