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Using Microsoft CRM [electronic resource] / Laura Brown, John Gravely.

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c2004Edition: Special edDescription: xiii, 522 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.)Other title:

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eBooks

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Includes index.

Available also in a print edition.

Electronic reproduction. Boston, MA : Safari, 2004. Available via World Wide Web.

Mode of access: World Wide Web.

Made available through: Safari Books Online, LLC.

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