An eight-step change model [electronic resource] : organization development / Geri McArdle, Cheryl Hanson.
Series: Info-line (Washington, D.C.) ; issue 0608.c2006Description: 1 online resource (1 v.) : illSubject(s): Genre/Form: Online resources:
Description based on online resource; title from PDF title page (Safari, viewed Oct. 17, 2012).
"Tips, tools, and intelligence for trainers."
Includes bibliographical references.