Qualitative case studies on implementation of enterprise wide systems [electronic resource] / Liisa von Hellens, Sue Nielsen, Jenine Beekhuyzen, [editors].

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Publication details: Hershey, Pa. : IGI Global (701 E. Chocolate Ave., Hershey, PA, 17033, USA), c2005.Description: electronic texts (xxxiii, 301 p. : ill.) : digital filesISBN:

9781591404491 (ebook)
1591404495 (ebook)

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Genre/Form:

Electronic books.

Additional physical formats: No titleDDC classification:

658.4/038/011 22

LOC classification:

TS155 .Q45 2005e

Online resources:

Click here to access online

Available additional physical forms:

Also available in print.

Contents:

1. Socio-technical aspects of ERP implementation : the central role of communication / Dov Te'eni -- 2. Post-implementation use of a complex technology : the case of a southeastern U.S. university / Marie-Claude Boudreau -- 3. Understanding an ERP system implementation in a higher education institution : a grounded theory approach / Jose Esteves, Joan Pastor -- 4. ERP and new organizational capabilities : the example of the Kentucky community and technical college system / Roy Tapp ... [et al.] -- 5. Technology innovation in a small rural hospital / Sheila K. McGinnis ... [et al.] -- 6. What went wrong? Lessons learned from studying ERP implementation across cultures / Celia Romm Livermore -- 7. Metaphorically speaking, does culture matter? / Jenine Beekhuyzen -- 8. Looking back, looking in and looking on : treading over the ERP battleground / Dave Oliver, Marilyn Van Dyke -- 9. Exploring the power and politics of a PeopleSoft� implementation / Cherilyn Randolph, Rebecca Main -- 10. Managing complexity and institutionalization : power and politics in ERP implementation in an Australian university / Brian Corbitt, Konrad Peszynski, Olaf Boon -- 11. Tales of resistance in an Australian university / Matt Goodwin -- 12. Evaluating the North American pilot for SAP's campus management system / Kathryn F. Gates -- 13. Critical success factors for implementing an ERP system / Jens Laurits Nielsen --

14. Implementation factors that affect ERP system success / Craig Chatfield -- 15. Academic and business users : a model of ERP user acceptance / Nicole Mayer -- 16. Achieving strategic goals : the role of ERP and the influence of use quality / Michelle Morley.

Abstract: "This book brings together recent qualitative research studies in enterprise-wide implementations. The collection is useful as a teaching case for academia, a student reference and also for academics, researchers and IT practitioners who wish to gain a broad view of ERP implementation success and failure"--Provided by publisher.

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eBooks

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Includes bibliographical references and index.

Restricted to subscribers or individual electronic text purchasers.

"This book brings together recent qualitative research studies in enterprise-wide implementations. The collection is useful as a teaching case for academia, a student reference and also for academics, researchers and IT practitioners who wish to gain a broad view of ERP implementation success and failure"--Provided by publisher.

Also available in print.

Mode of access: World Wide Web.

Title from PDF t.p. (viewed on July 14, 2010).