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The kindness revolution [electronic resource] : the company-wide culture shift that inspires phenomenal customer service / Ed Horrell.

By: Contributor(s): Series: Safari Books Online2006ISBN:
  • 9780814473078
  • 0814473075
Subject(s): Genre/Form: Online resources:
Item type: eBooks
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Includes index.

Electronic reproduction. Boston, Mass. : Safari Books Online 2007 Mode of access: World Wide Web. Available to subscribing institutions. s2007 maun s

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