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Customer-centered design [electronic resource] : a new approach to Web usability / Kreta Chandler, Karen Hyatt ; [foreword by Jakob Nielsen].

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c2003Description: xxv, 290 p. : ill. ; 24 cmOther title:

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eBooks

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Includes bibliographical references (p. 279) and index.

Available also in a print edition.

Electronic reproduction. Boston, MA : Safari, 2003. Available via World Wide Web.

Mode of access: World Wide Web.

Made available through: Safari Books Online, LLC.