Trust in knowledge management and systems in organizations [electronic resource] / [edited by] Maija-Leena Huotari, Mirja Iivonen.

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Publication details: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2004.Description: electronic texts (xviii, 352 p. : ill.) : digital filesISBN:

1591401275 (ebook)
9781591401278 (ebook)

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Genre/Form:

Electronic books.

Additional physical formats: No titleDDC classification:

658.4/038 21

LOC classification:

HD30.2 .H865 2004e

Online resources:

Click here to access online

Available additional physical forms:

Also available in print.

Contents:

Managing knowledge-based organizations through trust / Maija-Leena Huotari, Mirja Iivonen -- Trust building as a management strategy / Mirja Iivonen -- Trust as capital: the foundation of management / Risto Harisalo, Jari Stenvall -- Managing cognitive and affective trust in the conceptual R&D organization / Diane H. Sonnenwald -- Interpersonal trust in online partnerships: the challenge of representation / Elisabeth Davenport, Leo McLaughlin -- Usability of websites contributing to trust in e-commerce / Kai �O�orni ... [et al.] -- Citizens' trust in ministries / Risto Harisalo, Jari Stenvall -- Trust in technology partnerships / Kirsimarja Blomqvist, Pirjo St�ahle -- Exploring the origins of new transaction costs in connected societies / Andreina Mandelli -- Self-organization and new hierarchies in complex evolutionary value networks / Andreina Mandelli -- A belief-based model of trust / Rino Falcone, Cristiano Castelfranchi.

Abstract: This book aims at tying trust to knowledge management (KM). It highlights the complexity of the invisible phenomenon of trust challenged by the global economy. Fresh insights, novel theoretical frameworks, and empirical results and ideas for future research are presented that differ from those since the 1950s. The eleven chapters (whose authors represent information studies, economics, administrative scientists, mass communications, computer science and cognitive science) explore the multidisciplinary nature of the concepts of trust and KM. The concept of trust is analyzed by presenting its extensive description in relation to knowledge and information-intensive activities and systems for understanding the dynamics of knowledge-based production at the levels of individuals, information systems, organizations, networks and society. Systems are considered from the social or the socio-technological perspective.

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eBooks

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Includes bibliographical references and index.

Restricted to subscribers or individual electronic text purchasers.

This book aims at tying trust to knowledge management (KM). It highlights the complexity of the invisible phenomenon of trust challenged by the global economy. Fresh insights, novel theoretical frameworks, and empirical results and ideas for future research are presented that differ from those since the 1950s. The eleven chapters (whose authors represent information studies, economics, administrative scientists, mass communications, computer science and cognitive science) explore the multidisciplinary nature of the concepts of trust and KM. The concept of trust is analyzed by presenting its extensive description in relation to knowledge and information-intensive activities and systems for understanding the dynamics of knowledge-based production at the levels of individuals, information systems, organizations, networks and society. Systems are considered from the social or the socio-technological perspective.

Also available in print.

Mode of access: World Wide Web.

Title from PDF t.p. (viewed on July 26, 2010).