Implementing computerized procedures in office settings : influences and outcomes / Tora K. Bikson, Barbara A. Gutek, Don A. Mankin.

By:

Bikson, Tora K, 1940- [author.]

Contributor(s):

Publisher: Santa Monica, CA : RAND, 1987Description: xii, 86 pages ; 23 cmContent type:

text

Media type:

computer
unmediated

Carrier type:

online resource
volume

ISBN:

083300879X

Subject(s):

LOC classification:

HF5548 .B5 1987

Online resources:

Online Access

Available additional physical forms:

Also available on the internet via WWW in PDF format.

Summary: This report describes the methods and results of research on implementing interactive information systems. The study covered 530 employees representing 55 different departments in 26 private sector organizations. All the groups had recently introduced multifunction interactive computer systems into information work. The findings indicate that site-to-site variations in the success of implementing new technologies are more fully explained by differences in the implementation process than by differences in the systems or in the organizations.

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Title notes ( 6 )

No physical items for this record

"Institute for Research on Interactive Systems."

"October 1987."

Includes bibliographical references (p. 81-86).

This report describes the methods and results of research on implementing interactive information systems. The study covered 530 employees representing 55 different departments in 26 private sector organizations. All the groups had recently introduced multifunction interactive computer systems into information work. The findings indicate that site-to-site variations in the success of implementing new technologies are more fully explained by differences in the implementation process than by differences in the systems or in the organizations.

Also available on the internet via WWW in PDF format.

Description based on print version record.