Advances in hospitality management research [electronic resource] / guest editors, Stephen Ball and Stephanie Jameson.
Series: International journal of contemporary hospitality management ; v. 16, no. 3.Publication details: [Bradford, England] : Emerald Group Pub., 2004.Description: p. 147-204ISBN:- 0861769546
- G155.A1 A38 2004eb

Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.