Consumer-centric healthcare [electronic resource] : opportunities and challenges for providers / Colin B. Konschak and Lindsey P. Jarrell.
Series: Management series (Ann Arbor, Mich.)Publication details: Chicago, Ill. : Health Administration Press, c2011.Description: xiii, 218 pISBN:- 9781567933673 (pbk. : alk. paper)
- 9781567934304 (e-book)
- 362.1068/8 22
- RA410.56 .K66 2011eb
eBooks
Includes bibliographical references and index.
The transparent provider -- Information technology goes mobile -- Personal health records -- Consumer-driven health plans -- Concierge and retail medicine -- Telemedicine -- Globalization -- Social media -- Targeted marketing to consumers -- Converting patients to customers -- Visions for the future.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.