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E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.

Contributor(s): Publication details: Armonk, N.Y. : M.E. Sharpe, c2002.Description: xii, 336 p. : illISBN:
  • 0765608065 (hc : alk. paper)
Other title:
  • EService : new directions in theory and practice
Subject(s): Genre/Form: DDC classification:
  • 658.8/4 21
LOC classification:
  • HF5548.32 .E1875 2002eb
Online resources:
Item type: eBooks
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Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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