Optimizing back office operations [electronic resource] : best practices to maximize profitability / Zahid Khalid.
Publication details: Hoboken, NJ : Wiley, c2010.Description: xi, 212 pISBN:- 9780470531891 (cloth)
- HD30.5 .K47 2010eb

Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2010. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.