Handbook of conflict management [electronic resource] / edited by William J. Pammer, Jr., Jerri Killian.
Series: Public administration and public policy ; 104.Publication details: New York : Marcel Dekker, c2003.Description: x, 272 p. : ill., mapISBN:- 9780203912171
- Also available in print edition. CRC Press (http://www.crcpress.com)

Includes bibliographical references and index.
Also available in print edition. CRC Press (http://www.crcpress.com)
Mode of access: World Wide Web.