Includes bibliographical references and index.

Understanding the Benefits and Impact of Communities of Practice / Michael A. Fontaine and David R. Millen -- Overcoming Knowledge Barriers with Communities of Practice: Lessons Learned Through Practical Experience / Eric L. Lesser and Michael A. Fontaine -- Cultivating a Community of Practice Between Business and IT / Valerie A. Martin, Tally Hatzakis and Mark Lycett -- The Paradox of Communities of Practice: Knowledge Sharing Between Communities / Donald Hislop -- Investigating the Influence that Media Richness has on Learning in a Community of Practice: A Case Study at Oresund Bridge / Andrew Schenkel -- CoPs for Cops: Managing and Creating Knowledge through Networked Expertise / Maarten de Laat and Wim Broer -- Communities of Practice in the Royal National Lifeboat Institution / Roger Kolbotn -- Innoversity in Communities of Practice / Susanne Justesen -- User Networks as Sources of Innovation / Anders Lundkvist -- Building Customer Communities of Practice for Business Value: Success Factors Profiled from Saba Software and Other Case Studies / Brook Manville -- Creating a Multi-Company Community of Practice for Chief Information Officers / John Moran and Lee Weimer -- Viable Communities within Organizational Contexts: Creating and Sustaining Viability in Communities of Practice at Siemens AG / Benjamin Frost and Stefan Schoen -- Best Practices: Developing Communities that Provide Business Value / Wesley C. Vestal and Kimberly Lopez --

Building Sustainable Communities of Practice / Bronwyn Stuckey and John D. Smith -- How Information Technologies Can Help Build and Sustain an Organization's CoP: Spanning the Socio-Technical Divide? / Laurence Lock Lee and Mark Neff -- Building a Community of Practice: Technological and Social Implications for a Distributed Team / Pete Bradshaw, Stephen Powell and Ian Terrell -- Facilitator Toolkit for Building and Sustaining Virtual Communities of Practice / Lisa Kimball and Amy Ladd -- The Use of Intranets: The Missing Link Between Communities of Practice and Networks of Practice? / Emmanuelle Vaast -- Extending Richness with Reach: Participation and Knowledge Exchange in Electronic Networks of Practice / Robin Teigland and Molly McLure Wasko -- Trusting the Knowledge of Large Online Communities: Strategies for Leading from Behind / John S. Storck and Lauren E. Storck -- Double Agents: Visible and Invisible Work in an Online Community of Practice / Elisabeth Davenport -- Cultivating a Public Sector Knowledge Management Community of Practice / Shawn Callahan -- Click Connect and Coalesce for NGOS: Exploring the Intersection Between Online Networks, CoPs, and Events / Nancy White -- Where Did That Community Go? Communities of Practice That "Disappear" / Patricia Gongla and Christine R. Rizzuto.

Restricted to subscribers or individual electronic text purchasers.

This book draws on the experience of people who have worked with CoPs and presents their combined wisdom in a form that is accessible to a wide audience. CoPs are examined from a practica view. The book also examines the benefits that CoPs can bring to an organization, provides a number of case studies, lessons learned and sets of guidelines. It also looks at virtual CoPs and to the future by asking 'what next?'

Also available in print.

Mode of access: World Wide Web.

Title from PDF t.p. (viewed on May 28, 2010).