Customer relationship management [electronic resource] : getting it right! / Judith W. Kincaid.
Series: Hewlett-Packard professional books2003Description: xxvii, 480 p. : ill. ; 24 cmSubject(s): Genre/Form: Additional physical formats: No titleDDC classification:- 658.812 21
- HF5415.5 .K535 2003
- Available also in a print edition.

Includes index.
Available also in a print edition.
Electronic reproduction. Boston, MA : Safari, 2003. Available via World Wide Web.
Mode of access: World Wide Web.
Made available through: Safari Books Online, LLC.