A practical guide to working with reluctant clients in health and social care [electronic resource] / Maggie Kindred ; illustrated by Cath Kindred.

By:

Kindred, Maggie, 1940-

Contributor(s):

Publication details: London ; Philadelphia : Jessica Kingsley Publishers, 2011.Description: 140 p. : illISBN:

9781849051026 (alk. paper)
184905102X (alk. paper)
9780857002303 (e-book)

Other title:

Working with reluctant clients in health and social care

Subject(s):

Genre/Form:

Electronic books.

DDC classification:

362.1 22

LOC classification:

R727.35 .K56 2011eb

Online resources:

Click here to access online

Contents:

Starting points -- Your philosophy -- Helping others -- Messages -- Power -- Non-verbal communication -- Dress -- Rights -- Staying safe -- Making contact with clients -- Contracts -- Recording -- Methods of helping suited to the reluctant client -- Good endings -- Rewards.

Item type:

eBooks

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Includes bibliographical references and indexes.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.