Undercover boss [electronic resource] : inside the TV phenomenon that is changing bosses and employees everywhere / Stephen Lambert and Eli Holzman ; with Mark Levine.
c2011Edition: 1st edDescription: 1 online resource (viii, 260 p.) : illSubject(s): Genre/Form: Additional physical formats: Print version:: Undercover boss.Online resources:
Description based on print version record.
Sorting through the garbage : Waste Management: Larry O'Donnell, president and COO -- Wings, women and beer : Hooters of America: Coby Brooks, president and CEO -- Necessities of life : 7-Eleven: Joe DePinto, president and CEO -- An American love affair : White Castle: Dave Rife, owner -- Time to get personal : Churchill Downs: Bill Carstanjen, COO -- Looking for fulfillment : GSI Commerce: Michael Rubin, founder and CEO -- What riches can't buy : Herschend Family Entertainment: Joel Manby, president and CEO -- Troubles down the drain : Roto-Rooter: Rick Arquilla, president and COO -- Say it with flowers : 1-800-Flowers: Chris McCann, president and COO.