The improvement guide [electronic resource] : a practical approach to enhancing organizational performance / Gerald J. Langley ... [et al.].

Contributor(s): c2009Edition: 2nd edDescription: 1 online resource (xxi, 490 p.) : ill., mapOther title:
  • Practical approach to enhancing organizational performance
Subject(s): Genre/Form: Additional physical formats: Print version:: Improvement guide.Online resources:
Item type: eBooks
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Description based on print version record.

Includes bibliographical references and index.

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