Body language and the first line manager / Eunice Lawton.

By:

Lawton, Eunice

Contributor(s):

ScienceDirect eBooks

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781780631523
1780631529
1306381339
9781306381338

Subject(s):

Genre/Form:

Electronic books.

Additional physical formats: Print version:: Body language and the first line managerLOC classification:

BF637.C45 L38 2006eb

Online resources:

Click here to access online

Contents:

Cover; Body Language and the First Line Manager; Copyright; Contents; Preface; About the author; Body language and the first line manager; Introduction; The importance of non-verbal communication; First impressions; Your image at work; Achieving assertiveness; Raising your profile; Body language basics; Building rapport; Meeting and greeting people; Presentation skills; Team meetings and briefings; Attending meetings; Gaining cooperation; Staff appraisal; Negotiating skills; Attending interviews; Other cultures; Putting non-verbal communication into practice; Further reading; Index.

Action note:

digitized 2011 HathiTrust Digital Library committed to preserve

Summary: Body language can account for 70 per cent of the message we give out. This book provides an insight into the impact that body language can have at work. It is aimed at first line management level and provides a look at body language and how we need to ensure that we are giving out the right non-verbal messages in different management situations.

Item type:

eBooks

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Includes bibliographical references (page 75) and index.

Body language can account for 70 per cent of the message we give out. This book provides an insight into the impact that body language can have at work. It is aimed at first line management level and provides a look at body language and how we need to ensure that we are giving out the right non-verbal messages in different management situations.

Print version record.

Use copy Restrictions unspecified star MiAaHDL

Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2011. MiAaHDL

Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. MiAaHDL

http://purl.oclc.org/DLF/benchrepro0212

digitized 2011 HathiTrust Digital Library committed to preserve pda MiAaHDL

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