Chapter 1: Impacts of ICT on Work: Introduction -- Part I: Looking Back Past for Future: Reviewing Researches -- Chapter 2: The New Way of Working: Bricks, Bytes and Behavior -- Chapter 3: Telecommuting: What, Why, When and How? -- Chapter 4: Drivers and Consequences in Transforming Work Practices -- Part II: Practices and Cases: Phenomenological Analyses -- Chapter 5: Future of Work and Work Skills in Knowledge Intensive Services: Impact of New Media and Technologies -- Chapter 6: Seeing is Belonging: Remote Working, Identity and Staying Connected -- Chapter 7: Smart Workplace Technology Buzz -- Chapter 8: Gamification of Service Desk Work -- Part III: Empirics on Emerging Work Practices -- Chapter 9: Work Design Characteristics of Mobile Intensive Workers: Implications for Future Work Design -- Chapter 10: Work Longer Or Live Smarter? Striving for Desirable Work Time Arrangements in Diverse Cultural Contexts.

This edited volume presents current perspectives on the innovative use of Information and Communication Technologies (ICT) as an integral part of the changing nature of work. The individual chapters address a number of key concepts such as telecommuting, alternative work arrangements, job crafting, gamification and new work skills, supplemented by a range of examples and supporting case studies. The Impact of ICT on Work offers a valuable resource for business practitioners and academics in the areas of information systems, as well as for human resources managers. The book will also be useful in advanced graduate classes dealing with the social and business impacts of information and communication technologies.    .