Sustainable quality services in the healthcare industry [electronic resource] / guest editors: Pui-Mun Lee, PohWah Khong and Dhanjoo N. Ghista.
Series: The TQM Magazine, the international review of organizational improvement ; 18, no. 6Publication details: Bradford, England : Emerald Group Publishing, c2006.Description: 96 pISBN:- 9781846631986
- RA399.A1 S87 2006eb

No physical items for this record
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.