Benchmarking national tourism organisations and agencies : understanding best practice.

Contributor(s):

Series: Advances in tourism research series2006Edition: 1st edDescription: 1 online resource (xxiii, 250 pages)Content type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9780080446578
0080446574

Subject(s):

Genre/Form:

Electronic books.

Additional physical formats: Print version:: Benchmarking national tourism organisations and agencies.LOC classification:

G155.A1 B46 2006

Online resources:

Click here to access online

Contents:

Benchmarking -- A range of approaches. Current trends and isssues: The rationale for states' involvement in tourism. Trends in tourism performance. Structure, legal status and the role of NTOs. Australia. Canada. -- France. Ireland. Netherlands. New Zealand. South Africa. Spain.

1. Benchmarking : a range of approaches -- 2. Current trends and issues : the rationale for states' involvement in tourism -- 3. Trends in tourism performance -- 4. Structure, legal status and the role of NTOs -- 5. Australia -- 6. Canada -- 7. France -- 8. Ireland -- 9. The Netherlands -- 10. New Zealand -- 11. South Africa -- 12. Spain -- 13. Benchmark lessons.

Summary: This book examines comparative performance and best practice in National Tourism Organisations/ Administrations from extensive research carried out in 2003 and 2004. It compares qualitative and quantitative data in order to ascertain best performance. Analysis is contained in detail for eight National Tourism Organisations based in four Continents, comprising: Australia, Canada, France, Ireland, The Netherlands, South Africa and Spain. Each country is examined and analysed in the following key areas: Travel and Tourism Performance, Organisation of Tourism, The National Tourism Organisation, structure, Role, Staffing and Offices, Resources and Funding as well as providing case studies of good practice. The book includes methodology of the research and provides discussion and comment of the main roles and success formula in comparable National Tourism Organisations. . Useful, practical guide to government's involvement in tourism over the past decade or more . Brings insight from both the academic and practitioner markets . International Case Studies Useful, up-to-date and practical guide to governments' involvement in tourism over the past decade or more. Brings insight from both the academic and practitioner markets. International case studies.

Item type:

eBooks

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This book examines comparative performance and best practice in National Tourism Organisations/ Administrations from extensive research carried out in 2003 and 2004. It compares qualitative and quantitative data in order to ascertain best performance. Analysis is contained in detail for eight National Tourism Organisations based in four Continents, comprising: Australia, Canada, France, Ireland, The Netherlands, South Africa and Spain. Each country is examined and analysed in the following key areas: Travel and Tourism Performance, Organisation of Tourism, The National Tourism Organisation, structure, Role, Staffing and Offices, Resources and Funding as well as providing case studies of good practice. The book includes methodology of the research and provides discussion and comment of the main roles and success formula in comparable National Tourism Organisations. . Useful, practical guide to government's involvement in tourism over the past decade or more . Brings insight from both the academic and practitioner markets . International Case Studies Useful, up-to-date and practical guide to governments' involvement in tourism over the past decade or more. Brings insight from both the academic and practitioner markets. International case studies.

Print version record.

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