Includes bibliographical references and index.

Part 1. Introduction: Knowledge management in practice: an introduction -- The basic lesson: economy in knowledge management -- Economy of plan: adopt an evolutionary strategy -- Economy of change: be non-intrusive -- Economy of control: disempower the knowledge management team -- Economy of scope: understand knowledge dynamics of your organization -- Economy of effort: decentralize knowledge management -- Economy in deployment: design an enterprise knowledge management architecture -- Economy in assessment: nurture a self-assessing quality system -- Economy in promotion: motivate through recognition -- Economy in evolution: measure from the start -- Look beyond knowledge management -- Make knowledge management a way of life.

Part 1. Introduction: Knowledge management in practice: an introduction -- The basic lesson -- economy in knowledge management -- Part 2. Strategy: Lesson 1: Economy of plan -- adopt an evolutionary strategy -- Lesson 2: Economy of change -- be non-intrusive -- Lesson 3: Economy of control -- disempower the KM team -- Part 3. Design: Lesson 4: Economy of scope -- understand the knowledge dynamics of your organization -- Lesson 5: Economy of effort -- decentralize KM -- Lesson 6: Economy in deployment -- design an enterprise KM architecture -- Part 4. Practice: Lesson 7: Economy in assessment -- nurture a self-assessing quality system -- Lesson 8: Economy in promotion -- motivate through recognition -- Lesson 9: Economy in evolution -- measure from the start -- Part 5. Future: Lesson 10: Look beyond KM -- The final lesson: make KM a way of life.

This book presents a comprehensive set of lessons for the KM practitioner, covering all phases of planning, design, implementation and assessment of knowledge management. A central theme of the book is that for the success of KM in an organization, it is critical to ensure that investments and changes are made with sensibility and economy in each phase of the KM solution. The book explains the reasoning behind each of the lessons, illustrates it with scenarios extracted from real-world KM implementations, and provides guidelines for practitioners to implement the lesson in their own organization.

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