Front Matter -- Introduction to Quality Control and the Total Quality System -- Some Philosophies and their Impact on Quality -- Quality Management: Practices, Tools, and Standards -- Fundamentals of Statistical Concepts and Techniques in Quality Control and Improvement -- Data Analyses and Sampling -- Statistical Process Control using Control Charts -- Control Charts for Variables -- Control Charts for Attributes -- Process Capability Analysis -- Acceptance Sampling Plans for Attributes and Variables -- Reliability -- Experimental Design and the Taguchi Method.

Includes bibliographical references and index.

Philosophy and fundamentals -- Introduction to quality control and total quality system -- Some philosophies and their impact on quality -- Quality management : practices, tools, and standards -- Statistical foundations and methods of quality improvement -- Fundamentals of statistical concepts and techniques in quality control and improvement -- Data analyses and sampling -- Statistical process control -- Statistical process control using control charts -- Control charts for variables -- Control charts for attributes -- Process capability analysis -- Acceptance sampling -- Acceptance sampling plans for attributes and variables -- Product and process design -- Reliability -- Experimental design and the Taguchi method.

"Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition bridges the gap between statistical quality control and quality management." "The book promotes a unique "do it right the first time" approach and focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. Further management-oriented topics of discussion include total quality management; quality function deployment; activity-based costing; balanced scorecard; benchmarking; failure mode and effects criticality analysis; quality auditing; vendor selection and certification; and the Six Sigma quality philosophy." "Complete with discussion questions and a summary of key terms in each chapter, Fundamentals of Quality Control and Improvement, Third Edition is an ideal book for courses in management, technology, and engineering at the undergraduate and graduate levels. It also serves as a valuable reference for practitioners and professionals who would like to extend their knowledge of the subject."--Jacket.

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