Total quality management (TQM) [electronic resource] : a model for the sustainability of projects and programs in Africa / John N. Morfaw.
c2009Edition: Rev. edDescription: xx, 204 p. : illISBN:- 9780761847069 (pbk. : alk. paper)
- 9780761847076 (e-book)
- HD62.15 .M67 2009eb

Includes bibliographical references (p. 195-197) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2010. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.