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	1.		Image from Amazon.com	The path to profitable measures : 10 steps to feedback that fuels performance / Mark W. Morgan. by Morgan, Mark W [author.] ebrary, Inc Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2005Copyright date: �2005 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	2.			Performance scorecards [electronic resource] : measuring the right things in the real world / Richard Y. Chang, Mark W. Morgan. by Chang, Richard Y Morgan, Mark W Safari eBooks Edition: 1st ed. c2000 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)

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