The quality business [electronic resource] : quality issues and smaller firms / Julian North, Robert A. Blackburn, and James Curran.
Series: Routledge studies in small business ; v. 3.Publication details: London ; New York : Routledge, 1998.Description: xii, 234 pISBN:- 9780203065518
- Also available in print edition.
eBooks
Includes bibliographical references (p. [222]-228) and indexes.
1. Small firms and quality management -- 2. Quality : definitions and conceptualisations -- 3. Researching quality in small firms : the methodological issues -- 4. Small firms and quality : a quantitative approach -- 5. Small firms and quality : owner-managers' strategies -- 6. Small firms and formal methods of quality control -- 7. A theorisation of quality management strategies in small firms.
Also available in print edition.
Electronic reproduction. [London, Eng. : Taylor and Francis, 2012]. PDF file created from digital scan of print book.