Flawless consulting [electronic resource] : a guide to getting your expertise used / Peter Block ; illustrated by Janis Nowlan.
2011Edition: 3rd edDescription: 1 online resource (xxiii, 323 p.) : illSubject(s): Genre/Form: Additional physical formats: Print version:: Flawless consulting.Online resources:
eBooks
Description based on print version record.
A consultant by any other name . . . -- Techniques are not enough -- Flawless consulting -- Contracting overview -- The contracting meeting -- The agonies of contracting -- The internal consultant -- Understanding resistance -- Dealing with resistance -- From diagnosis to discovery -- Whole-system discovery -- Discovering gifts, capacities, and possibilities -- Get the picture -- Preparing for feedback -- Managing the meeting for action -- Implementation -- The elements of engagement -- Teacher as consultant -- The heart of the matter.
Includes bibliographical references (p. 319-321).