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	1.		Image from Amazon.com	Service Chain Management [electronic resource] : Technology Innovation for the Service Business / by Raphael Dorne ; edited by Christos Voudouris, David Lesaint, Gilbert Owusu. by Dorne, Raphael [author.] Voudouris, Christos [editor.] Lesaint, David [editor.] Owusu, Gilbert [editor.] SpringerLink (Online service) Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg, 2008 In: Springer eBooks Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	2.		Image from Amazon.com	Transforming Field and Service Operations [electronic resource] : Methodologies for Successful Technology-Driven Business Transformation / edited by Gilbert Owusu, Paul O’Brien, John McCall, Neil F. Doherty. by Owusu, Gilbert [editor.] O’Brien, Paul [editor.] McCall, John [editor.] Doherty, Neil F [editor.] SpringerLink (Online service) Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2013 In: Springer eBooks Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)

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