Description based on print version record.

Rev. ed. of: Handbook of human performance technology : a comprehensive guide for analyzing and solving performance problems in organizations / Harold D. Stolovitch, Erica J. Keeps, editors. c1992.

Includes bibliographical references and indexes.

Foreword to the third edition / Harold D. Stolovitch, Erica J. Keeps -- Preface -- Acknowledgments -- The editor and editorial advisory board -- Foreword to the First Edition / Thomas F. Gilbert -- Foreword to the Second Edition / Robert F. Mager -- Part 1. Foundations of human performance technology. 1. Human performance technology fundamentals / James A. Pershing -- 2. The performance architect's essential guide to the performance technology landscape / Roger M. Addison, Carol Haig -- 3. Business perspectives for performance technologists / Kenneth H. Silber, Lynn Kearny -- 4. Performance improvement : enabling commitment to changing performance requirements / William R. Daniels, Timm J. Esque -- 5. Systemic issues / Dale M. Brethower -- 6. Mega planning and thinking : defining and achieving measurable success / Roger Kaufman -- 7. The origins and evolution of human performance technology / Camille Ferond -- Part 2. The performance technology process. 8. Aligning human performance technology decisions with an organization's strategic direction / Ryan Watkins -- 9. Analysis and more / Allison Rossett -- 10. Requirements : the bridge between analysis and design / Ray Svenson -- 11. Modeling mastery performance and systematically deriving the enablers for performance improvement / Guy W. Wallace -- 12. Dimensions of organizational change / Larissa V. Malopinsky, Gihan Osman -- 13. Using evaluation to measure and improve the effectiveness of human performance technology initiatives / Robert O. Brinkerhoff -- 14. The Full scoop on full-scope evaluation / Joan C. Dessinger, James L. Moseley -- Part 3. Interventions at the worker and work team levels. -- 15. Instruction as an intervention / Michael Molenda, James D. Russell -- 16. Designing instructional strategies : a cognitive perspective / Kenneth H. Silber, Wellesley R. Foshay -- 17. Games and simulations for training : from group activities to virtual reality / Robert L. Appelman, John H. Wilson -- 18. Distance training / Jos(acute)e Manuel Ochoa-Alc(acute)antar, Christy M. Borders, Barbara A. Bichelmeyer -- 19. Innovations in performance improvement with mentoring / Margo Murray -- 20. Motivating individuals, teams, and organizations / Richard E. Clark -- 21. Shifting organizational alignment from behavior to values / Anthony W. Marker -- 22. Principles and practices of work-group performance / Michael F. Cassidy, Megan M. Cassidy -- 23. Performance Support Systems / Steven W. Villachica, Deborah L. Stone, John Endicott -- Part 4. Interventions at the workplace and organizational levels. 24. The impact of organizational development / Brian Desautels -- 25. The fifth discipline : a systems learning model for building high-performing learning organizations / M. Jeanne Girard, Joseph Lapides, Charles M. Roe -- 26. Knowledge Management, organizational performance, and human performance technology / Debra Haney -- 27. Coming to terms with communities of practice : a definition and operational criteria / Sasha Barab, Scott J. Warren, Rodrigo del Valle, Fang Fang -- 28. Workplace design / Karen L. Medsker -- 29. Six Sigma : increasing human performance technology value and results / Darlene M. Van Tiem, Joan C. Dessinger, James L. Moseley -- 30. Normal excellence : lean human performance technology and the Toyota production system / Joachim Knuf, Mark J. Lauer -- Part 5. Performance measurement and assessment. 31. A commentary on quantitative and qualitative methods : myths and realities / Jana L. Pershing -- 32. Constructing effective questionnaires / Sung Heum Lee -- 33. Interviewing to analyze and evaluate human performance technology / Jana L. Pershing -- 34. Observation methods for human performance technology / James A. Pershing, Scott J. Warren, Daniel T. Rowe -- 35. Using content analysis in human performance technology / Erika R. Gilmore -- 36. Quantitative data analyses / Mary Norris Thomas -- 37. Evidence-based practice and professionalization of human performance technology / Ruth C

"Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on "performance technology in action" and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice. Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others"--Resource description page.roving human performance by employing a top-down function analysis methodology in Navy aircraft design / Dennis Duke, Robert Guptill, Mark Hemenway, Wilbur Doddridge -- Part 7. Looking forward in human performance technology. 47. SWOT analysis / Doug Leigh -- 48. Sustainable development and human performance technology / Scott P. Schaffer, Therese M. Schmidt -- 49. Rapid reflection throughout the performance-improvement process / Sharon J. Korth, Brenda S. Levya-Gardner -- 50. Appreciative inquiry. unraveling the mystery of accentuating the positive / Darlene M. Van Tiem, Julie Lewis -- 51. Comprehensive performance evaluation. : using logic models to develop a theory-based approach for evaluation of human performance technology interventions / Barbara A. Bichelmeyer, Brian S. Horvitz -- 52. Aligning the human performance system / John Amarant, Donald T. Tosti -- 53. Systems, measures, and workers : producing and obscuring the system and making systemic performance improvement difficult / Donald J. Winiecki -- 54. Hidden order of human performance technology : chaos and complexity / Darlene M. Van Tiem, Swati Karve, Jennifer Rosenzweig -- 55. Quantulumcunque concerning the future development of performance technology / Klaus D. Wittkuhn -- About the editor -- About the contributors -- The International Society for Performance Improvement -- Name index -- Subject index.