Concepts: Motivation and Introduction -- Quality and Quality of Experience -- Quality of Experience vs. User Experience -- Cognitive Processes in Quality of Experience -- Factors influencing Quality of Experience -- Features of Quality of Experience -- Temporal Development of Quality of Experience -- Quality of Service vs. Quality of Experience -- Business Perspective on Quality of Experience -- Applications and Methods -- Speech Communication -- Synthetic Speech Output -- Audio-visual Communication -- Audio Transmission -- 3D Audio Presentation -- Video Steaming -- 3D Video Presentation -- Mobile Video Streaming -- Web Browsing -- Mobile Interaction -- Services including Sensory Effects -- Gaming -- Multimedia Learning -- QoE-based Network and Application Management.

This pioneering book develops definitions and concepts related to Quality of Experience in the context of multimedia- and telecommunications-related applications, systems and services, and applies these to various fields of communication and media technologies. The editors bring together numerous key-protagonists of the new discipline “Quality of Experience” and combine the state-of-the-art knowledge in one single volume. .