Inter-organizational trust for business to business e-commerce [electronic resource] / Pauline Ratnasingam.

By:

Ratnasingam, Pauline

Contributor(s):

Publication details: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2003.Description: electronic texts (x, 209 p. : ill.) : digital filesISBN:

1931777764 (ebook)
9781931777766 (ebook)

Subject(s):

Genre/Form:

Electronic books.

Additional physical formats: No titleDDC classification:

658.8/4 21

LOC classification:

HF5548.32 .R378 2003e

Online resources:

Click here to access online

Available additional physical forms:

Also available in print.
Available also in electronic form.

Contents:

1. Introduction -- 2. Initial Exploratory Study -- 3. Literature Review -- 4. Research Method -- 5. Findings and Discussion -- 6. Conclusions -- References -- Appendix -- About the Author -- Index.

Abstract: The Internet has revolutionized the capacity to share information across organizations resulting in radical transformations of organizational practices. Most previous research focused on information systems and technology, e-commerce applications such as Inter-Organizational Systems (IOS's), competitive advantages, and security issues, without examining the interactions and behaviors of the trading parties. The emphasis on IOS's gave rise to concerns about Inter-Organizational Relationships (IOR's), as trading partners became aware of the social-political factors that affected their relationships. IOS's involve the sharing of e-commerce applications in different locations. When this study was initiated in 1997, universal standards for business-to-business were not fully developed. This posed a security concern for businesses, in particular Small-Medium-Enterprises (SME's) in Australia and New Zealand. Given the importance of collaborative relations in today's e-business, the role of inter-organizational trust has become of fundamental importance for business-to-business e-commerce. This study aims to examine the importance of inter-organizational trust (or trading partner trust) in e-commerce participation.

Item type:

eBooks

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Includes bibliographical references (p.159-182) and index.

1. Introduction -- 2. Initial Exploratory Study -- 3. Literature Review -- 4. Research Method -- 5. Findings and Discussion -- 6. Conclusions -- References -- Appendix -- About the Author -- Index.

Restricted to subscribers or individual electronic text purchasers.

The Internet has revolutionized the capacity to share information across organizations resulting in radical transformations of organizational practices. Most previous research focused on information systems and technology, e-commerce applications such as Inter-Organizational Systems (IOS's), competitive advantages, and security issues, without examining the interactions and behaviors of the trading parties. The emphasis on IOS's gave rise to concerns about Inter-Organizational Relationships (IOR's), as trading partners became aware of the social-political factors that affected their relationships. IOS's involve the sharing of e-commerce applications in different locations. When this study was initiated in 1997, universal standards for business-to-business were not fully developed. This posed a security concern for businesses, in particular Small-Medium-Enterprises (SME's) in Australia and New Zealand. Given the importance of collaborative relations in today's e-business, the role of inter-organizational trust has become of fundamental importance for business-to-business e-commerce. This study aims to examine the importance of inter-organizational trust (or trading partner trust) in e-commerce participation.

Also available in print.

Available also in electronic form.

Mode of access: World Wide Web.

Title from PDF t.p. (viewed on June 26, 2010).