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1.	Image from Amazon.com	Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans Løvlie, Melvin Brand Flu by Reason, Ben, 1972- [author] Løvlie, Lavrans, 1969- [author] Flu, Melvin Brand, 1966- [author] Publisher: Hoboken, N.J. : John Wiley & Sons, Inc., ©2016 Availability: Items available for loan: Alfaisal University (1)Location, call number: On Shelf HF5415.5 .R435 2016. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans L(ostrok)vlie, Melvin Brand Flu. by Reason, Ben, 1972- [author.] L(ostrok)vlie, Lavrans, 1969- [author.] Flu, Melvin Brand, 1966- [author.] Safari eBooks Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2016]Copyright date: (copy)2016 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
3.		Service design [electronic resource] : from insight to implementation / Andrew Polaine, Lavrans L(ostrok)vlie, and Ben Reason. by Polaine, Andrew L(ostrok)vlie, Lavrans Reason, Ben Thackara, John Safari eBooks c2013 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)

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