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	1.		Image from Amazon.com	Problem manager : careers in IT service management / Colin Rudd. by Rudd, Colin [author.] ebrary, Inc Publisher: Swindon, [England] : BCS The Chartered Institute for IT, 2014Copyright date: copy©2014 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	2.		Image from Amazon.com	Problem manager [electronic resource] : careers in IT service management / Colin Rudd. by Rudd, Colin Safari eBooks c2014 Other title: Careers in IT service management Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)

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