Total quality management in education [electronic resource] / Edward Sallis.
Publication details: Abingdon, Oxon : Routledge, 2002.Edition: 3rd edDescription: viii, 168 p. : illISBN:- 9780203417010
- Also available in print edition.

Includes bibliographical references and index.
1. Basics -- 2. Quality -- 3. TQM -- 4. Gurus -- 5. Kitemarks -- 6. Organization -- 7. Leadership -- 8. Teamwork -- 9. Knowledge -- 10. Tools -- 11. Benchmarking -- 12. Measurement -- 13. Budgeting -- 14. Strategy -- 15. Framework -- 16. Self-assessment.
Also available in print edition.
Electronic reproduction. [London, Eng. : Taylor and Francis, 2014]. PDF file created from digital scan of print book.