Includes bibliographical references and index.

Online resource; title from PDF title page (ebrary, viewed January 22, 2014).

Front Cover; The Art of Investigative Interviewing; Copyright; Dedication; Mission Statement; Contents; Acknowledgments; About the Author; Foreword; Preface; Introduction; Chapter 1: So You Want to Be an Investigative Interviewer?; Interviewing, interrogations, and investigations; Benefits of being a notary public; Research tools; Pretexting; Qualifications preferred; Chapter 2: Ethical Standards and Professionalism; Ethical standards; Ethics from the top down; The code of ethics; Ethics and Behavioral Standards; Security Professionals' Code of Conduct; Ethical and unethical interviewing.

Conflicts of interestReview questions; Chapter 3: Preparation and So Much More; Preparation; Attitude; Psychology; Intuition; The Intuition of Interviewees; Flexibility; Curiosity; Imagination; Research; Style; Review questions; Chapter 4: Deception and the Interview; The interviewer's goal; The Interviewer's Needs; Deception; Verbal Signs; Nonverbal Signs; Body Language and Body Physical Signs; Truthfulness; Refusal to Cooperate; Physiological Signs; Psychological Motives for Deception; The Pathological Liar; The Psychopathic Personality; Rationalization; Projection.

Concluding That There Has Been DeceptionReview questions; Chapter 5: Evidence; Real, documentary, and testimonial evidence; Voluntary confessions; When the Miranda Warnings Are Required; Legal tactics used in seeking a confession; Evidence collection and preservation; Report writing; Characteristics of a Well-Written Report; Testimony in a court of law; Review questions; Chapter 6: Public and Private Interviewing; Reporting and classifying crime; Offense Definitions; Violent crime; Property crime; Investigations in the public and private spheres; The collection of evidence.

Testimonial evidenceReview questions; Chapter 7: Rapport, Active Listening, and Other Techniques; Building rapport; Active listening; Attentiveness and Concentration; Acceptance; Detachment; Patience; Signaling active listening; Body Language; Body Posture and Movement; Gestures, Facial Expression, and Tone of Voice; Eye Contact; Touch; Positive Silence; Review questions; Chapter 8: Authority; Securitys place in the organization; Definition of Authority; Levels of Authority; The Power of Security Personnel; Authority and Neutrality in the Investigative Interview; Authority and power.

Liability Concerns for InvestigatorsThe Misuse of Authority; The Positive Application of Authority; Neutrality; Signaling Your Neutrality; Making an Accusation; Review Questions; Chapter 9: Overview of the Interview Process; The historical phase; The personal preparation phase; The initial phase; Precontact; The Floating-Point Strategy; The Preliminary Inquiry; Strategic Planning; Evaluating Potential Interviewees; Creating an Interview Strategy; Preparing Psychologically for the Interview; Contact; Uncovering the truth; First Impressions; The Interviewee's Evaluation Process.

The Art of Investigative Interviewing, Third Edition can be used by anyone who is involved in investigative interviewing. It is a perfect combination of real, practical, and effective techniques, procedures, and actual cases. Learn key elements of investigative interviewing, such as human psychology, proper interview preparation, tactical concepts, controlling the interview environment, and evaluating the evidence obtained from the interview. Inge Sebyan Black updated the well-respected work of Charles L. Yeschke to provide everything an interviewer needs to know in order to conduct suc.

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